Frequently Asked Questions
We've put together a list of the questions that we get all the time. The links below will take you to the section you're interested in.
Click on the question and the answer will appear below it. Feel free to call us if you have any other questions. 800-542-1979
Ordering Shipping Security Technical
Ordering FAQs
Stock items are subject to sales unit minimums. Special order items may be subject to manufacturer minimums.
Screws are sold by the 100 and hand drive nails are sold by the pound. All bolts, washers, and nuts are sold by the piece. Items prepacked by the manufacturer like nails for nail guns, Headcote screws packs etc. are packaged in specific quantities. See individual product description for details.
Please call us toll free at 1-800-542-1979 or email us and we'll get to work making it right. If you prefer, you may click here to submit the issue directly to customer service. Please note, customer service is available Monday-Friday 8:30am-4:30pm.
No problem. To change or cancel an order, call us toll free at 1-800-542-1979 or email us your request and we will contact you as soon as possible.
Yes. Create a member profile during checkout or click Member Login and register for an account there. Once you have an account, future purchases will be stored there. When you login to the account, click on order history. Find the order from the list that you would like to repeat and click on Reorder. Then simply checkout as normal.
Note that you can also store multiple shipping addresses in your address book for easy ordering. Simply click the address book when you're logged into your member account. Click add a new address. Be sure to name it something memorable in the alias section. For example, one address may be named "home", the next "NY job site", the next "Chicago Engineer's office".
Note that you can also store multiple shipping addresses in your address book for easy ordering. Simply click the address book when you're logged into your member account. Click add a new address. Be sure to name it something memorable in the alias section. For example, one address may be named "home", the next "NY job site", the next "Chicago Engineer's office".
Call us toll free at 1-800-542-1979. We will provide you with a return authorization code and return shipping details. For more information, see our Returns page.
Items in stock and placed M-F before 2:00pm EST generally ship the same day.
Yes, we do ship USPS Priority mail when possible. However, this is not yet available as an option during checkout. To select USPS as your preferred shipping method, choose UPS Ground shipping. In the comments section on your order, please let us know you would like us to ship via USPS. We will adjust the shipping charges when the order is processed. Please note that product dimensions, stock locations and product weight will determine if this option is feasible. To find out if your order is eligible, call us at 1-800-542-1979.
Please email quote requests to info@manasquanfasteners.com. You may also submit your request online here.
Yes, some orders are eligible for same day pick-up during our regular business hours, 8:00am-4:30pm Monday-Friday. Please call ahead to ensure that we have stock available. Contact us at 1-800-542-1979. For orders placed online, make sure to write in the comments that the order is to be held for pick-up. When we process your order, the shipping charges will be removed.
Shipping FAQs
Orders for in stock items placed before 2pm M-F are generally shipped out same day. Refer to the map below for time in transit for packages shipped via UPS Ground service. Questions about current stock and availability can be answered by calling 1-800-542-1979 or email us.
Note: transit time based on items shipping from our main warehouse. Time may vary for items shipping from other warehouses.
Note: transit time based on items shipping from our main warehouse. Time may vary for items shipping from other warehouses.
We have suspended all international shipping. We will ship to forwarders in the US.
Shipping is calculated for you in the shopping cart at time of checkout.
If you provide an email address you will receive a tracking number once your product has shipped. You may also track your order here.
Security FAQs
Manasquan Fasteners is committed to keeping your information secure. We do not sell any of your personal or company information to outside parties. See our complete privacy policy here.
Technical FAQs
No.
Unless it is exposed to salt water conditions, including de-icing salt.
Unless it is exposed to salt water conditions, including de-icing salt.
Any of the "300" series, such as; 302, 302HQ, 303, 304 (18-8 types), 305 and 316 (marine grade stainless)
Even the highest quality hot-dipped galvanized (HDG) fasteners will eventually corrode and structurally fail in pressure treated wood in a wet environment. Salt water exposures will accelerate corrosion.
All are "austenitic" grades of stainless.
The 18-8 types are considered standard grades suitable for fasteners not exposed to salt water conditions.
All contain varying amounts of nickel & chromium for corrosion protection in most non-saltwater conditions.
Type 305 has higher nickel content to reduce magnetic properties and protect against head snapping of screws during cold weather installation. Type 316 contains molybdenum for salt water corrosion protection.
The 18-8 types are considered standard grades suitable for fasteners not exposed to salt water conditions.
All contain varying amounts of nickel & chromium for corrosion protection in most non-saltwater conditions.
Type 305 has higher nickel content to reduce magnetic properties and protect against head snapping of screws during cold weather installation. Type 316 contains molybdenum for salt water corrosion protection.
It contains about 2% Molybdenum, a very expensive element, for enhanced chloride (salt) corrosion resistance.
There is little difference in either tensile or yield strength.
No.
Type 410 is strongly magnetic, 18-8 may exhibit slight magnetic properties. Types 305 & 316 are non- magnetic.
Type 410 is strongly magnetic, 18-8 may exhibit slight magnetic properties. Types 305 & 316 are non- magnetic.
410 is a magnetic and hardenable "martensitic" form of stainless steel used for making self-drilling & tapping screws capable of penetrating mild steel. It is stronger than "300" series stainless. Normally used where strength and self-drilling properties are more important than corrosion properties. Potential structural failure of fasteners made with 410 stainless due to "hydrogen embrittlement" may be reduced by using a coated version e.g. Xylan®. 410 has less corrosion resistance than "300" types.
"Super 410" stainless contains approximately 2% Molybdenum for enhanced exterior and salt water corrosion resistance of self-drilling and tapping fasteners. Commonly sold under the Marutex® and Ultra™ stainless tradenames. The Molybdenum raises the cost of 410 stainless significantly.
Feel free to contact us here. You may also call us at 1-800-542-1979 from 8am-4:30pm EST M-F.
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